eLearning – Start Treating Your Employees Like Adults

to benefit tremendously from the perpetual stream of advances on the technological front – provided, of course, that professionals within the healthcare industry are actually able to incorporate them into their practices. While some of the more complex tools and equipment require specific physician knowledge that only advanced training can eventually produce, there are certain basic advancements that are heavily contingent less so on sophisticated medical knowledge and more so on general employee compliance. One such example is the electronic health record, a development within the medical industry touted for its ability to improve patient care while streamlining the notion of managing a practice.

Though the cost of EHR implementation is perhaps the single greatest barrier to widespread adoption among medical providers, employee training can also pose a rather significant challenge to those tasked with the notion of getting their practices on board. After all, EHR training is a time-consuming prospect, and one that overworked employees don’t tend to welcome with open arms despite the career advancement opportunities it affords.

Despite the widespread availability of online learning management systems designed to teach healthcare employees the ins and outs of EHR utilization, many providers are still choosing to opt for in-person training and mandate that their employees follow suit. Unfortunately, this poses a problem from multiple angles – namely, the fact that classroom training is not only costly and inconvenient, but in some cases, downright unappealing to those forced to sit through those lectures.

The fact of the matter is that most employees within the healthcare field are used to spending their days doing hands-on work and helping patients, not taking notes during slideshows or sitting through classes. Furthermore, the archetypal classroom setting does not tend to represent an atmosphere with which most adult professionals today are comfortable. For this reason, providers who are truly intent on incorporating EHRs into their practices ought to strongly consider the benefits of eLearning as they relate to employee morale.

Forgetting about the fact that eLearning, on a whole, is cheaper than in-person training, one can’t argue that employees are far more likely to embrace the notion of logging onto their computers at home as opposed to spending their evenings and weekends in classes. Although professionals within the medical field are certainly used to the notion of career advancement courses, that doesn’t mean that they necessarily relish those after-hours sessions or weekend lectures.

Despite the fact that ongoing training can ultimately benefit the employees at hand, in the eyes of many professionals, in-person training is essentially akin to serving some sort of punishment sentence. As one ten-year veteran of the healthcare industry puts it, “I work hard all week to do my job well, so having to spend a weekend at a training course is kind of like serving adult detention.”

Whereas classroom training can easily produce some unfavorable connotations, eLearning, by contrast, offers the benefits of professional education in a much more “adult” setting. Rather than subject employees to set study hours, providers who invest in online or computer-based learning management systems can offer the people who work for them the opportunity to receive training on their own time, at their own pace, and in an environment with which they are far more at ease – their own homes. Additionally, those who allow their employees to undergo EHR training via eLearning are, in essence, sending a sign of good faith to the people who work relentlessly for them without nearly the same degree of glory or compensation. By simply trusting employees to pace themselves accordingly and take the training process seriously, providers are likely to notice a shift in attitude toward EHR adoption on a whole. And the better employees feel about the notion of learning to use EHRs, the better service they’ll be able to provide to their patients and bosses alike.

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